Terms and Conditions

Terms and Conditions

Orders
You can easily place your order via: : orders@pineut.nl 
If you have any questions, feel free to call our team at: +31 108458986 

By placing an order, you agree to our terms of sale as set out below. 

Terms of Sale
For the Netherlands and Belgium: 

Minimum order value 150 EUR 
Shipping costs: 5% of the order value 
You will receive free delivery on orders over 350 EUR 

Prices
Purchase prices are stated on our price lists in euros, excl. VAT. 

Cancellation Policy
If you wish to cancel an order, please notify us at least 72 hours before the delivery date by contacting Pineut. This date is shown on the order confirmation or pro forma invoice. 

If you wish to cancel an order that has already been dispatched, you are responsible for returning the goods to the warehouse of Pineut. You bear the costs of returning the products. 

Claims 
By accepting the package, you confirm that the order has arrived in good condition. Any issues with your order (missing goods, defective items, broken pieces) must be reported within 48 hours. Failure to do so will result in all claims being forfeited. 

We require your notification to include the packing list, product reference, description of the incident, number of units affected and photographs. The issue will be resolved in mutual agreement between Pineut and the customer. 

Sales via Amazon and Other Marketplaces 
We do not permit companies or individuals to sell our products via Bol, Etsy, eBay, Amazon, Alibaba or any other similar marketplace.

Payment Terms
Payment within 14 days of invoice date, unless otherwise agreed.
Goods remain the full property of Pineut until payment is received in full.

Languages on the Packaging
Primary language = Dutch; Product description: Dutch, French. In some cases also English and German.

Image Library
All photos are available via the following link and are made available to support sales:

PINEUT PRESS-SELLER KIT 
SNIPPERS PRESS-SELLER KIT